Essential Property Care Ltd

Privacy Policy

Last updated: November 2026

Introduction

Essential Property Care Ltd ("we", "us") is committed to protecting your privacy. This policy explains how we collect, use and safeguard information when you visit our website or contact us about roofing services.

Information We Collect

When you contact us through our enquiry form, telephone, WhatsApp or email, we may collect:

  • Your name
  • Your telephone number
  • Your postcode
  • Details of your roofing problem or enquiry
  • Any photographs you choose to send us

If you arrive via a Google Ads advertisement, we may receive standard campaign attribution parameters (such as a click identifier) to help us measure advertising performance.

How We Use Your Information

  • To respond to your enquiry and arrange a quotation
  • To carry out roofing assessments and provide quotes
  • To communicate with you about your roofing work
  • To measure and improve our advertising performance

Cookies and Consent

We use Google Consent Mode v2 to respect your cookie preferences. By default, all non-essential cookies are blocked until you grant consent. You can choose to:

  • Accept all cookies
  • Reject all non-essential cookies
  • Manage your individual preferences

We use the following types of cookies when consent is granted:

  • ad_storage — for measuring advertising performance
  • analytics_storage — for understanding website usage
  • ad_user_data — consent to sharing data with Google for ads
  • ad_personalization — for personalised advertising

Your consent choices are stored locally on your device and remembered on future visits. You can change your preferences at any time using the "Cookie Settings" link in the footer.

Data Sharing

We do not sell your personal information. We may share your data with service providers who help us operate our business (such as Google for advertising measurement) only when necessary and in accordance with applicable data protection laws.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us using the details below.

Contact

If you have any questions about this privacy policy or how we handle your data, please contact us: